Principles of personal data processing

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I. Basic Provisions

The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “GDPR”) is Topcore service s.r.o. , ID No. 01623303, with registered office at Dolní Sklenov 158
739 46 Hukvaldy (hereinafter referred to as “the controller”).
The contact details of the controller are
address: Dolní Sklenov 158
739 46 Hukvaldy

email: info@topcore.cz

telephone: +420 606 710 101

Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The controller has not appointed a data protection officer.
II. Sources and categories of personal data processed

The controller processes personal data that you have provided to the controller or personal data that the controller has obtained as a result of fulfilling your order.
The controller processes your identification, contact and contract data.

III. Lawful basis and purpose of the processing of personal data

The lawful basis for the processing of personal data is
the performance of a contract between you and the controller pursuant to Article 6(1)(b) GDPR,
the controller’s legitimate interest in providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(f) GDPR,
your consent to processing for the purposes of providing direct marketing (in particular for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll, The purpose of the processing of personal data is
the processing of your order and the exercise of the rights and obligations arising from the contractual relationship between you and the controller; when placing an order, the personal data required for the successful execution of the order (name and address, contact) are required, the provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data it is not possible to conclude the contract or its performance by the controller,
sending commercial communications and making other marketing activities.
Automatic individual decision-making within the meaning of Article 22 of the GDPR is carried out by the controller. You have given your explicit consent to such processing.

IV. Data retention period

The controller retains the personal data
for the period necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and to assert claims arising from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).
for the period until consent to the processing of personal data for marketing purposes is withdrawn, but no longer than 5 years if the personal data are processed on the basis of consent.
After the expiry of the retention period, the controller will delete the personal data.

V. Recipients of personal data (subcontractors of the controller)

The recipients of personal data are persons
involved in the delivery of goods / services / execution of payments on the basis of a contract,
involved in the operation of services,
providing marketing services.
The controller does not intend to transfer personal data to a third country (non-EU country) or an international organisation. Recipients of personal data in third countries are providers of mailing services / cloud services.

VI. Your rights

Under the conditions set out in the GDPR,
you have the right to access your personal data in accordance with Article 15 of the GDPR,
the right to rectification of personal data in accordance with Article 16 of the GDPR, or restriction of processing in accordance with Article 18 of the GDPR.
the right to erasure of personal data in accordance with Article 17 of the GDPR.
the right to object to processing in accordance with Article 21 of the GDPR and
the right to data portability in accordance with Article 20 of the GDPR.
the right to withdraw consent to processing in writing or electronically to the address or email of the controller set out in Article III of these terms and conditions.
You also have the right to lodge a complaint with the Data Protection Authority if you believe that your data protection rights have been violated.

VII. Personal data security conditions

The controller declares that it has taken all appropriate technical and organisational measures to secure personal data.
The controller has taken technical measures to secure data storage and storage of personal data in paper form, in particular the use of antivirus programs, secure storage of backups, secure access passwords, etc.
The controller declares that only persons authorised by it have access to personal data.

VIII. Final Provisions

By submitting an order from the online order form, you confirm that you are aware of the privacy policy and that you accept it in its entirety.
You agree to these terms and conditions by ticking the consent box via the online order form. By ticking the consent box, you confirm that you are aware of the privacy policy and that you accept it in its entirety.
The controller is entitled to change these terms and conditions. It will publish the new version of the privacy policy on its website or send you a new version of the privacy policy to the email address you have provided to the controller.
These terms will take effect on 1 January 2025.